Refund policy

At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure a smooth experience.

Returns
You may return most items within 30 days of delivery for a full refund or exchange, provided the items are unused, unopened, and in their original condition. To initiate a return, please contact our customer service team at doppingshop01@gmail.com, and we will guide you through the process.

Refunds
Once we receive and inspect the returned items, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase. Please note that shipping charges are non-refundable.

Non-Returnable Items
For safety and hygiene reasons, certain products such as supplements, oral tablets, and injectable items may not be eligible for return or refund. Please check the product description for specific return eligibility before purchasing.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately, and we will assist you with a return, replacement, or full refund.

Thank you for shopping with us!